How can we help?

Progress or coins disappeared

Progress is currently stored on the device. Reinstalling, clearing app data, or switching devices may reset it.

Restore Remove Ads

Use Restore Purchases in the final in-game shop while signed into the store account that made the purchase. If it still fails, include your platform, app version, device model, and non-sensitive order reference in your message. Never email payment-card details.

Contact

Email support@barbarda.com. Please include the level number and a short description or screenshot of the issue.